Here’s the email I received from GMAC today along with my response.
—– Original Message —-
From: GMAC Mortgage Online Services <Customer_Service@gmacm.com>
To: xxxxxxx@yahoo.com
Sent: Sat, February 20, 2010 2:57:58 AM
Subject: GMAC Mortgage Registration ExpirationDear Valued GMAC Mortgage Customer,
It’s been over 12 months since your last visit to the GMAC Mortgage Web Site and your registration has expired. Because we are extremely cautious of all security issues that could affect our customers, we will lock out a specific User Name after inactivity of 360 days. This is due to the possibility of a customer having left their ISP server for another and their email address being re-used by their previous Internet provider.
Depending on your Internet Service Provider, you may not be able to receive active links or view and/or click on any of the links provided. Please go to our Web site and log into gmacmortgage.com. If you are able to view the link, but may not be able to click on it, you can cut and paste the link into the ‘address’ or ‘location’ field of your browser and press ‘enter’ or ‘go’.
*The privacy and security of our customer’s personal information is an issue GMAC Mortgage takes very seriously. For that reason, we have removed any indication of your name or other personal data from this message.
GMAC Mortgage
1-800-766-4622
HTTP://WWW.GMACMORTGAGE.COMThe information contained in this communication is confidential and privileged proprietary information intended only for the personal and confidential use of the individual or entity to whom it is addressed. If you are not the addressee indicated in this message (or an agent responsible for delivery of the message to such person), you are hereby notified that you have received this communication in error and that any review, dissemination, copying or unauthorized use of this message is strictly prohibited. In such case, you should destroy this message and kindly notify the sender by email.
Contact Us:
https://www.gmacmortgage.com/Utilities/Contact_Us/ContactUs.htmlPlease advise immediately if you or your employer do not consent to Internet email for messages of this kind. Opinions, conclusions and other information in this message that do not relate to the official business of the Company shall be understood as neither given nor endorsed by it. It is the Company’s policy that emails are intended for and should be used for business purposes only.
And my response:
That is the most ridiculous thing I’ve ever heard of. I haven’t called GMAC in a while either, maybe my account and the mortgage should expire too?Who’s the self-important idiot that wrote this expiration policy? I’d like to yell at them in person.Tom