munkinarts.com: the blog

The email address *they* use?  no-reply@benefitcosmetics.com.   Honest to @#$ing God, I will never buy one of their products again.

If one of their employees happens by, I’ve tried:

The unsubscribe link..it didn’t work

I tried politely asking…that didn’t work despite assurances someone would take care of it.

I tried changing the address on my account so it would email somewhere else, that didn’t work and now I can’t access the account because I don’t remember what benefit cosmetics newsletter address I used for the address.

And now their “customer service” people write back using a no-reply address.  My wife loves their products.  If *she* wants to buy more let her, but they won’t be seeing anymore of my money getting her the stuff as gifts.

Hello Tom Kies,

Thank you for writing to us at Benefit Cosmetics.

We value you as our customer and do not want to send you unwanted promotional e-mails.

If you wish to be excluded from any future promotional notices, please follow the unsubscribe link at the bottom of any promotional e-mail you receive from us.

Thank you for shopping with Benefit Cosmetics.

Kristie Black
Benefit Cosmetics Customer Service

—- Original message: —-

E-mail:menty666@yahoo.com
First Name:Tom
Last Name:Kies
Order Number:
Comments:Stop emailing me, I don’t give a shit about your rash inducing creams.

This email is regarding the Our Products.

Thanks
Tom

They’ve sent me ads again.   This time they’ve gotten the message below.  Next time?  I’m going to spam THEM every single day via their site.   Let’s see how they like it.  @#$holes.

I’ve unsubscribed, I’ve complained when that didn’t work, I even tried changing my email address to your address so it would stop, but that doesn’t work, so how the hell do I need to tell you people to stop sending me ads?   I’m really regretting ever buying my wife your crappy products at this point and I can assure you it will NEVER happen again.