My youngest was diagnosed with a simple ear infection today. I feel bad for him, but it’s something kids get at some point, no problem. So around 3:30 when I left they called in a prescription for him, and I took the kids home so CVS had some time to fill it, asking my wife to pick it up on her way home from the office. At 5:30 I got a call from her letting me know it still wasn’t ready, so I sent this to CVS. Pleas to enjoy:
I was wondering if you’ve undergone some sort of substantial personnel issues in your Auburn pharmacy recently. Today my child’s doctor called in a prescription after his 3 pm appointment for antibiotics, and today at 5:30 when my wife showed up to get it on her way home, she’s still standing there 40 minutes after being told the prescription would take 10 minutes to fill. Given it was over an hour old, it should have been filed and ready for pickup already; this was one of the reasons I didn’t take the kids over to get it on the way back from the Dr.; to give you folks some extra time to get it ready.Yours is one of the more convenient pharmacies in the area, but honestly I’m about ready to start looking at Walgreens or even Wal-mart instead if CVS is straining so hard to fill a fairly simple scrip.I was wondering if you’ve undergone some sort of substantial personnel issues in your Auburn pharmacy recently. Today my child’s doctor called in a prescription after his 3 pm appointment for antibiotics, and today at 5:30 when my wife showed up to get it on her way home, she’s still standing there 40 minutes after being told the prescription would take 10 minutes to fill. Given it was over an hour old, it should have been filed and ready for pickup already; this was one of the reasons I didn’t take the kids over to get it on the way back from the Dr.; to give you folks some extra time to get it ready.
Yours is one of the more convenient pharmacies in the area, but honestly I’m about ready to start looking at Walgreens or even Wal-mart instead if CVS is straining so hard to fill a fairly simple scrip.